Effective Date: November 2025

At Onda EV, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.
 

1. Information We Collect

We may collect the following types of information when you use our website or make a purchase:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

• Account Information: Login credentials and account preferences (if you create an account).

• Order Information: Vehicle model, delivery details, and purchase history.

• Device Information: IP address, browser type, operating system, and usage data through cookies or analytics tools.
   

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders, including payment and delivery.

• Communicate with you about your purchase, account, or customer support requests.

• Improve our website experience, products, and services.

• Send promotional offers or updates (only if you’ve opted in).

• Comply with legal obligations and prevent fraud.
   

3. Sharing Your Information

We respect your privacy and only share your information with trusted third parties when necessary to:

• Process payments securely.

• Arrange delivery or customs processing for your order.

• Provide marketing or analytics services that help us improve our customer experience.
  All third-party partners are required to maintain confidentiality and data security standards consistent with this policy.
   

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. While no online system is completely secure, we take all reasonable precautions to safeguard your personal information.
 

5. Cookies & Tracking Technologies

Our website uses cookies to improve user experience, analyze web traffic, and personalize content. You can adjust your browser settings to disable cookies, but this may affect certain website functions.
 

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.

• Opt out of promotional communications.

• Request information about how your data is used.
  To exercise these rights, please contact us at [insert contact email].
   

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
 

8. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
 

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised “Effective Date.”
 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us.