How it works
Research & Discovery
Explore the Specs page for a full look at standard colors, measurements, and technical details. You’ll also find a list of the features included with every Onda EV—Bluetooth, a durable Bimini top, built-in storage, and more.
Payment​
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All Onda EV purchases are made through our secure e-commerce platform, ensuring a smooth, safe, and reliable transaction. Full payment is required at the time of ordering, and our system accepts all major payment methods.
Contact & Inquiry
Reach out to our customer service team anytime through the Contact Us link — we’re always happy to help, and you can count on a fast, friendly response to any questions you may have.
Processing & Production​
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Once your payment is confirmed, we immediately begin the production process. You’ll receive ongoing updates about your vehicle’s progress, including production milestones and estimated delivery timelines. Current estimated delivery is approximately 60 days — including 30 days for production and shipping, followed by an estimated 30-day Customs process.
Delivery​
Onda EV covers all Customs fees upon entry into the country, ensuring a seamless import process. You can choose to pick up your vehicle at the Port of Entry, or have it delivered directly to your location for a small delivery fee. When we hand you the keys to your fully operational Onda EV, we’ll walk you through all the key features and setup so you can start enjoying your ride right away.
Contact​
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If you need to contact us, our team is always here to help. For questions about purchasing, availability, or customizing your ONDA EV, feel free to reach out to our Sales Team at sales@ondaev.com.
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If you need assistance with maintenance, technical support, or general service inquiries, our Service Team is available at service@ondaev.com.
We’re committed to providing timely, friendly, and knowledgeable support for anything you need.
Registration​
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As the owner of an Onda EV, you are responsible for registering your vehicle with your local municipality. The Onda EV team will provide all required documentation to ensure the registration process is simple and straightforward.
Why Onda
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Choose Onda EV for a ride that’s anything but ordinary. Designed for the tropics, built for reliability, and styled to stand out, Onda delivers freedom, fun, and effortless electric mobility. It’s the perfect way to explore, commute, and live life with more ease—and a lot more personality.